Last summer, Delta threw their hat into the mobile ring. They already had a web-friendly site available at mobile.delta.com, but now I’ve learned that you don’t even need to print your boarding pass in order to board your flight. This is called “Paperless Mobile Check-in”.
It seems that you can just load your boarding pass onto your iPhone (via the mobile site), the ticket agent can just scan it, and you’re on your way! Cool!
I wonder how effective it would be given all the different types of screen protectors and cases that are available. And if it doesn’t work, what do you do? Do you have to go find a kiosk and print out your pass? Won’t that slow down the boarding process, provided there are a lot of mobile users attempting this method of check-in?
When it launched New York’s LaGuardia (LGA) was the only place where you could use paperless ticketing. Delta has expanded mobile check-in to Atlanta (ATL), Minneapolis-St. Paul (MSP), Las Vegas (LAS), and Memphis (MEM). And it looks like Salt Lake City (SLC) and Orlando (MCO) are next! Digging around the internet, there doesn’t seem to be much talk about this, and there should be! Maybe this means it’s not going so well? Or perhaps that I didn’t look around hard enough.
But I think this is a great idea! I have a cousin who works for Delta. I’ll get to the bottom of this! Now, if Delta would offer some lower fares — which would lead me to purchase a ticket — then we’d be in business!